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FAQ'S

  • What is your refund/cancellation policy?
    In order to secure your event, a $150 deposit via credit card is required. The remaining balance is due 24 hours prior to the event. We show up rain or shine! Deposits are non-refundable. Deposits can be transferred to another date if available, we suggest you make your transfer no later than 15 days prior to event date to ensure availability of the date requested. Events that are canceled within 48 hours will be charged the full amount. If you wish to reschedule for another date we will try to accommodate you with the next date possible.
  • Can you come to parks?
    Yes, we do many events at parks but each city is different in their willingness to allow us into their parks . For large city or regional parks , you should contact the city's parks department and clear everything with them first. Often times they will require you to have a permit and will want to be named on our insurance. Smaller community or neighborhood parks do not require you to contact the city first. As long as you can reserve us 30' of parking on the street we're good to go!
  • How much space do you need?
    We can make almost any space work, but the ideal space is about the size of a single tennis court. If you have that much space (and even a small backyard is usually bigger than a tennis court) we can make an awesome laser tag arena with our barriers.
  • Is there an age limit?
    Children younger than 7 need to be accompanied by at least one supervising adult/parent . We will consider doing parties for younger ages if the customer agrees to limit the number of participants to 12 kids or less.
  • Do parents need to supervise?
    Parents are always welcome to supervise, but our GameCoach will supervise the event the entire time.
  • Do you need to plug into an outlet?
    Our laser tag equipment is battery operated and our preparation procedures make sure everything is charged before you party starts. If an outlet is for some reason unavailable we can rely on professional grade silent generators for setup and teardown. From the taggers to the arena, we can throw a spectacular event practically anywhere.
  • Do you provide cake, food, or drinks?"
    While we do not provide food or drink, we can put you in touch with a catering service upon request.
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